Shipping Policy

At Piyaraa, we strive to process and deliver your orders safely and efficiently. This Shipping Policy outlines our order processing times, delivery timelines, and shipping terms.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
For handcrafted or made-to-order items, processing may take 3-10 business days depending on product availability and preparation time.

Orders are processed only on business days (Monday–Saturday), excluding public holidays.

Shipping & Delivery Time

Estimated delivery timelines after dispatch:

 India: 7-10 business day

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) are calculated at checkout based on delivery location and order value.
We may offer free shipping promotions from time to time.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can use this tracking number to monitor delivery status with the courier partner.

Delivery Issues

If you have not received your order within the expected timeframe, please contact us within 7 days of the estimated delivery date so we can assist you.

Please ensure that your shipping address and contact details are correct at the time of placing the order. Piyara is not responsible for delays or losses due to incorrect address information provided by the customer.

Contact Us

For shipping or delivery-related queries, please contact:

Email: piyaraa.official@gmail.com

Address:
D-3, 4th Block, Freshia-1
Debidanga Main Road, Near 2nd Bridge
Champasari, Siliguri, Darjeeling
West Bengal – 734003
India